Acceptance and expectations

I think what’s important, whether in business or personal, is accepting people for who they are and not who you want them to be. There are certain people I know that are unbelievably arrogant and I know that about them. So when I deal with them, I already know that that’s who they are, and it doesn’t even bother me. I mean this is who these people are, these are their character traits. They may evolve but seldom will they change. So I accept people for who they are and in turn, I’m much less frustrated.